Privacy Policy

Digital Handyman respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect different types of information for various purposes, including:

a. Personal Information

When you submit a form, make a payment, or contact us, we may collect:

  • Full Name

  • Email address

  • Phone number

  • Billing address

  • IP address

  • Payment transaction IDs

b. Technical & Usage Data

Automatically collected when you visit or use the Website:

  • Browser type and version

  • Device information (model, OS)

  • Internet service provider

  • Pages visited and time spent

  • Cookies and tracking data

c. Communication Data

  • Customer support transcripts

  • Emails or chat messages

  • Feedback or survey responses

2. How We Use Your Data

We use your data for the following purposes:

  • To provide and maintain services

  • To verify your identity

  • To respond to service requests or inquiries

  • To process payments and issue receipts

  • To improve website functionality

  • To detect and prevent fraud or unauthorized activity

  • To send updates, offers, or promotional material (only if opted-in)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., Google Analytics, session cookies) to monitor the behavior of users on our site and improve your experience.

You can disable cookies via your browser settings, but doing so may affect some website features.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill service purposes

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Typically, user interaction and payment records are retained for a minimum of 2 years unless deletion is requested and permitted.

5. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information. We may share data with:

  • Trusted service providers (e.g., payment processors, hosting providers)

  • Legal authorities if required by law, subpoena, or court order

  • Fraud prevention or risk management services

6. Data Security

We implement security safeguards such as:

  • HTTPS encryption

  • Two-factor authentication for admin logins

  • Firewall and malware protection

  • Secure payment gateways (PCI-DSS compliant)

However, no method of transmission over the internet is 100% secure. Use the Website at your own risk.

7. Your Data Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally allowed)

  • Withdraw consent at any time

To exercise these rights, contact us at support@digital-handyman.online.

8. Third-Party Services

We may use third-party tools such as:

  • Google Analytics

  • Cloudflare CDN

  • Payment processors (Stripe, Razorpay, etc.)

These services may collect information as per their privacy policies. We recommend reviewing their terms.

9. Children’s Privacy

This Website and our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us to have it removed.

10. Policy Updates

We may update this policy at any time. Changes will be posted on this page with a new effective date.

11. Contact Information

If you have any privacy-related questions, complaints, or requests, please contact:

📧 support@digital-handyman.online
🌐 https://digital-handyman.online

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