Terms and Conditions

Welcome to Digital Handyman. These Terms and Conditions (“Terms”) govern your access to and use of the website https://digital-handyman.online (“Website”) and the services offered by Digital Handyman, referred to as “Company”, “we”, “us”, or “our”. By accessing or using our Website and services, you agree to be bound by these Terms.

Please read these Terms carefully before using the Website or engaging our services.

1. Scope of Services

Digital Handyman offers a variety of remote and digital support services, which may include:

  • Online technical assistance for computers, printers, Wi-Fi routers, and smart devices

  • Software installation and configuration

  • Virus and malware removal

  • Troubleshooting digital device errors

  • Providing instructions and setup assistance via phone, chat, or remote tools

Our services are offered remotely, and we do not visit clients physically unless explicitly stated in a service agreement. We are an independent service provider and are not affiliated with any brand, including Microsoft, HP, Dell, Canon, Epson, etc., unless clearly mentioned.

2. User Eligibility

By using this Website and our services, you confirm that you:

  • Are at least 18 years of age

  • Have the legal authority to enter into a binding agreement

  • Will provide accurate, current, and complete information during registration or service requests

  • Will not use the Website or services for unlawful purposes

We reserve the right to terminate your access if we believe you have violated these terms.

3. Account and Access

While some services are available without registration, others may require you to provide personal information to proceed with a service request. You are responsible for maintaining the confidentiality of any communication or credentials shared during interactions. You agree to notify us immediately of any unauthorized access or suspected misuse of your personal details.

4. Pricing and Payments

  • All prices are clearly communicated before any payment is requested.

  • We accept payments via secure third-party payment processors (e.g., Razorpay, PayPal, Stripe).

  • No hidden fees will be charged without your approval.

  • A digital invoice or payment receipt will be emailed upon successful payment.

You are responsible for ensuring that your payment details are correct and valid. We do not store any financial information on our servers.

5. Refund Policy

Please refer to our separate Refund Policy for full terms, eligibility criteria, and processing timelines. Refunds are granted only under specific conditions and must be requested within 7 days of the transaction.

6. User Conduct

You agree not to:

  • Upload or transmit malicious code or software

  • Interfere with our services or infrastructure

  • Attempt to access areas of the site or systems not intended for public use

  • Harass or abuse our support team

  • Violate any applicable laws or regulations

Violation of this clause may lead to service termination without a refund.

7. Intellectual Property Rights

All content on this Website, including but not limited to:

  • Text, graphics, images

  • Logos and branding

  • Code and software components

  • Service descriptions

are the exclusive property of Digital Handyman or licensed to us. You may not copy, reuse, reproduce, or distribute any content without prior written consent.

All third-party trademarks (like Microsoft, HP, etc.) are the property of their respective owners and are used solely for identification purposes.

8. Limitation of Liability

You understand and agree that:

  • We are not liable for any damage to your device, data loss, or financial loss incurred while using our services.

  • Services are provided “as-is” and “as-available” without warranties of any kind.

  • We are not responsible for delays or failures caused by factors beyond our control (e.g., internet outages, power failures).

To the fullest extent permitted by law, Digital Handyman shall not be liable for any indirect, incidental, or consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Digital Handyman and its affiliates, employees, and partners from any claims, damages, or liabilities arising from your misuse of the Website, breach of these Terms, or violation of any law or rights of a third party.

10. Third-Party Links

This Website may contain links to third-party websites for reference or convenience. These websites are not under our control, and we are not responsible for their content, policies, or practices. Accessing such links is at your own risk.

11. Modification of Terms

We reserve the right to modify or replace these Terms at any time. The revised version will be posted with a new “Last Updated” date. Continued use of the Website or services after such updates indicates your acceptance of the new terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in New Delhi, India.

13. Contact Us

For questions or concerns regarding these Terms, please contact:

📧 Email: support@digital-handyman.online
🌐 Website: https://digital-handyman.online

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